Stuck in your CS career? I can help.

Hey Reader,

There’s a moment from my CS career I’ll never forget.

I had just wrapped a monster quarter (hit every KPI, saved a huge at-risk account, and closed a $1.2M expansion deal).

I was sure a promotion was coming.

But when the next review cycle came around, I didn’t get a new title. No raise. Nada.

I remember thinking: “Is this what career growth is supposed to feel like?” 🫤

And I know I’m not the only one who’s felt that.

Most of the people I coach inside my Customer Success Next Level program say the same thing:

“I’m doing great work, I’m stepping up, but my growth is at a standstill.”

Here’s the deal, Reader:

Sometimes the problem isn’t you. You’ve just outgrown a place that isn’t growing with you.

That’s one reason why I built Customer Success Next Level – my 1:1 coaching program for experienced CSMs who are ready to land a better-fit, better-paid role at a company that actually appreciates what they bring to the table.

So how do you know if this is for you?

You might be a perfect fit if:

👉 You’ve been stuck in the same role forever, even though you're basically doing the job above yours.

👉 You’re underpaid, and deep down, you know it’s costing you money to stay where you are.

👉 You’ve taken on more responsibilities, more clients, more complex projects, but your title doesn’t reflect it.

👉 You’re getting passed over for internal opportunities, and you’re starting to think it might be time to look elsewhere.

👉 You keep seeing amazing CS roles opening up... but even when you do apply, your inbox is still crickets.

If any of that sounds familiar… this program was made for you.

Here’s what we’ll help you do:

✔️ Turn your past work into a leadership-ready story. That means identifying the wins that matter to decision-makers and knowing how to talk about them confidently in interviews.

✔️ Show revenue ownership and quantify your impact… because that’s what hiring managers care about now.

✔️ Make your value visible without feeling like you’re bragging. You’ll learn how to sell for yourself in ways that feel natural and genuine.

✔️ Stop “winging it” in interviews and start showing up like the strategic player you are. We’ll go deep on how to position yourself for high-salary, competitive roles.

And the best part is you won’t be doing any of this alone.

You’ll get 1:1 interview coaching sessions, personalized feedback on your resume and LinkedIn, and my favorite templates for salary negotiation, hiring manager outreach and so much more.

Customer Success Next Level isn’t just “career coaching”. It’s a shift in how you see yourself and how others see you, too.

We always work with a limited number of CS job seekers at a time to make sure you get the full support you deserve, so fill out your application now, and let’s talk about how we can support you.

Let’s get you that well-paid, ideal-fit CS job you deserve.

To your success,

Carly

Carly Agar Training

Stuck in your CS career? I can help.

A $159k CSM offer from Stripe? Yes, please 🙌

🤖 Stop sounding like a robot in interviews

My unpopular take on career growth 👀